Everything the floor needs to answer, follow up, and list the car
Eleven jobs, each with its own page. This is the map — not a wall of every button.
Answer buyers faster — with the vehicle already on the message
The CarLotCRM inbox is one thread per buyer — website chat, email, text, and marketplace leads — with an AI draft that already names the year, make, model, and stock number.
One Today list for the whole floor — not five logins
Today is the dealership’s morning list: unanswered inquiries, appointments on the book, and the person who owns each follow-up.
A missed call gets an answer, not a voicemail
CarLotCRM’s AI phone answers when the floor cannot, takes the vehicle and the reason for the call, and can put an appointment on the shared calendar.
One lot list, synced everywhere buyers already shop
Inventory syndication in CarLotCRM is one lot record pushed to the marketplaces and feeds you enroll with, so the same stock number is not retyped on every site.
Test drives and service visits on one calendar the floor can see
CarLotCRM appointments are the store’s book: test drives, sales visits, and service arrivals on one calendar, with a reminder path so a no-show is a row someone owns.
Advisors and techs see the same RO status, in real time
The CarLotCRM service board is one status for the repair order, so the advisor and the tech are not shouting the update across the drive.
The floor TV runs from the portal, not a USB stick
CarLotCRM boards are the sales board and the floor TV views that the portal already drives, so the showroom screen is not a file someone copied onto a stick.
What needs a person this morning — before the first coffee
The GM morning briefing is yesterday’s leads, today’s appointments, and the deals that went quiet, in one pack. Buy Score is a wholesale buy-or-pass note next to the car.
Follow-up you do not have to remember to send
CarLotCRM outreach is the campaign list and the follow-up playbooks for people already in the CRM: price drops, sold-unit notes, reviews, and no-shows.
Sales cannot open billing. Techs cannot export the whole CRM.
CarLotCRM roles are eleven dealership jobs with different doors: owner, general manager, office manager, sales manager, F&I manager, salesperson, service manager, service technician, mobile service technician, parts, and inventory specialist.
Cars come in from your feeds. Leads and listings go out. One setup screen.
The CarLotCRM integrations hub is where inventory comes in and listings go out, without turning the CRM into the DMS that already holds the deal.
Not a DMS
CDK, Reynolds, Tekion, and LotWizard stay in place. Cars come in from the feeds you already use. Leads and listings go out. CarLotCRM does not become the system of record for the deal.