Today is the dealership’s morning list: unanswered inquiries, appointments on the book, and the person who owns each follow-up.
One Today list for the whole floor — not five logins
Before coffee, a GM should see who is waiting. Not a report from last month, and not a personal phone that walked out with a salesperson.
How it works
- 01
Unanswered first
Today puts buyers who have not heard back at the top, with the car still attached.
- 02
An owner on every row
Internet, phone, and walk-in leads get a person. The row does not sit in a shared inbox with no name.
- 03
Desks, not extra logins
BDC, arrival-close, and the floor tower are views of the same CRM. There is not a second product to sign into.
- 04
The visit is visible
Appointments for the day sit next to the unanswered list so the floor knows who is walking in.
What is speed to lead and why does it matter?
Speed to lead is the time between a buyer’s inquiry and the first real reply. A marketplace lead goes cold while it sits in a personal inbox. Today is the list that makes that wait visible.
How does CarLotCRM handle walk-ins?
A walk-in is a lead with an owner, the same way an internet lead is. The up does not live only on a paper log.
Can a salesperson see only their own leads?
Yes. Roles decide what a person can open. Sales does not need billing. A tech does not need the whole CRM export.
Is there a separate BDC login?
No. The BDC desk is a workflow on the same Today list, not a second system.
What each plan includes
Showroom $499 includes 6 people and 1 number. Floor $749 includes 12 people, 2 numbers, the morning briefing, and Buy Score. Group $1,799 is built for 3 rooftops. After the included amount, published rates apply.
On this page
- Today. Unanswered inquiries, today’s appointments, and who owns the follow-up.
- My work and needs you. Each person sees their own queue. The desk sees what is stuck.
- BDC and arrival-close. Those desks are screens in the product, not a separate login.
- Shoppers and pipelines. Buyer, trade, finance, and service stay on separate boards with an owner on each row.
- The car on the lead. Year, make, model, and stock sit on the lead so a reply does not start with a lookup.
- Walk-in. An up logged at the door is findable after the customer leaves the showroom.