Acceptable Use Policy

Last updated: [JUAN FILL: confirm public effective / publish date at carlotcrm.com go-live]

Operational draft for CarLotCRM LLC. Not legal advice. Have counsel review before Meta App Review or A2P submit.

This Acceptable Use Policy (“AUP”) applies to your use of CarLotCRM. Violations may result in suspension or termination under the Terms of Service.

1. Prohibited uses

You may not use CarLotCRM to:

  • Violate law (including TCPA, CAN-SPAM, fair-housing or auto advertising rules, fraud, or IP infringement)
  • Send spam or unsolicited bulk messages without legally valid consent
  • Probe, scan, or breach systems; circumvent rate limits or tenant isolation
  • Upload malware; mine cryptocurrency; run open relays
  • Impersonate others or misrepresent affiliation with CarLotCRM LLC
  • Resell the Service without written authorization
  • Process highly regulated data (for example full PAN/PCI data or PHI under HIPAA) unless we expressly agree in writing

2. Enforcement

We may investigate and suspend accounts for violations. Report abuse to abuse@carlotcrm.com.

3. Contact

CarLotCRM LLC — abuse@carlotcrm.com — [JUAN FILL: registered / mailing address after LLC filing]