CarLotCRM’s AI phone answers when the floor cannot, takes the vehicle and the reason for the call, and can put an appointment on the shared calendar.
A missed call gets an answer, not a voicemail
A missed call on a Saturday is a missed car. The agent covers the gap. It does not replace the salesperson or the service advisor who should take the conversation when they are free.
How it works
- 01
The call is answered
If the desk does not pick up, the AI phone takes the call instead of sending the buyer to a full mailbox.
- 02
It asks which car
The agent captures the vehicle and why they called, then the thread shows up with the rest of the inbox.
- 03
Routing is by desk
Sales, BDC, and service can ring different numbers. Showroom includes 1 number, Floor 2, Group 5.
- 04
A person can take over
The softphone is there when someone on the floor should finish the call. Recording and transcription are optional rates, not a surprise line item.
Does the AI phone agent book appointments?
It can place a visit on the shared calendar when the caller is ready. A person can still confirm or move it.
Can calls route to sales, BDC, and service separately?
Yes. Inbound routing sends each line to the desk that should own it.
Is call recording included?
Recording is optional at $0.005 per minute and transcription at $0.01 per minute. Included phone minutes come first, then $0.25 per minute.
Does this replace my service advisor?
No. It answers when nobody can, and hands the work back to the person who should own it.
What each plan includes
Showroom $499 includes 6 people and 1 number. Floor $749 includes 12 people, 2 numbers, the morning briefing, and Buy Score. Group $1,799 is built for 3 rooftops. After the included amount, published rates apply.
On this page
- AI phone. Answers missed calls with the vehicle and the reason, then the conversation continues in the inbox.
- Inbound routing. Sales, BDC, and service do not have to share one ringing phone.
- Softphone. The floor can take the live call from the portal when a person should finish it.
- Recording. Optional. Priced per minute, not bundled in as a silent extra.