CarLotCRM appointments are the store’s book: test drives, sales visits, and service arrivals on one calendar, with a reminder path so a no-show is a row someone owns.
Test drives and service visits on one calendar the floor can see
The floor should not find out a buyer is in the drive from a sticky note. The same book that holds the 2 p.m. test drive holds the service arrival, and Today shows both before coffee.
How it works
- 01
The visit gets a time and an owner
A booked test drive or service visit lands on the calendar with the buyer and the person responsible.
- 02
The reminder goes out from the book
Appointment playbooks send the reminder. The BDC does not have to babysit a separate sheet.
- 03
A no-show stays visible
If they do not arrive, the row is still on the list so someone follows up. It does not vanish at the end of the hour.
- 04
Service logistics stay optional
Pickup and delivery reminders belong to the Service Convenience package. The sales book does not require that add-on.
How do appointment reminders work?
A playbook sends the reminder from the appointment already on the book. Staff still own the visit. The product does not pretend a reminder is a sold car.
What happens when a customer does not show?
The appointment stays on the list as a no-show so the owner can call or text. It is a follow-up, not a deleted row.
Are sales and service on the same calendar?
Yes. Test drives and service arrivals share the book the floor can see. Pickup and mobile routes are separate add-ons.
What each plan includes
Showroom $499 includes 6 people and 1 number. Floor $749 includes 12 people, 2 numbers, the morning briefing, and Buy Score. Group $1,799 is built for 3 rooftops. After the included amount, published rates apply.
On this page
- Calendar. Sales visits and service arrivals on one book, with an owner on the row.
- Appointment playbooks. Reminders and no-show follow-up so the desk is not the only memory.