FAQ / Texting questions
Texting questions
Texting is part of every CarLotCRM plan from day one. Staff send from the same inbox as chat and marketplace leads. Carrier registration is handled during onboarding — it is on our checklist, not a wait the GM sees in the product.
Can we text buyers on day one?
Yes. Texting is a feature of every plan. Onboarding includes the registration paperwork; the product does not show a carrier wait banner.
Do texts share the inbox?
Yes. Website chat, email, text, and marketplace leads open as threads in one inbox with the vehicle attached when known.
What about consented SMS blasts?
One-to-one inbox texts are included. Consented SMS blast campaigns are a separate TCPA add-on.